M P

Came in with a head injury. Front desk staff had no concern for concussion etc. Left to sit for over an hour. Understand about being busy but if there’s possibility for a head injury the patient should at least be looked at before just being sent to a chair for over an hour while they have blurry vision, dizziness and nausea. Front desk (Jackie?) extremely irritable and rude. Being stressed and overwhelmed is common in a busy office but you should still have a kind demeanor at the front desk. Customer service is not a priority neither is your health and safety.