Last updated: 4th June, 2025

Rooah! LLC (“Rooah!”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with our platforms, including any websites under the Rooah.com domain (the “Service”).

By accessing or using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information (PII)

When you use or purchase our services, we may collect information that can identify you directly, such as:

• Full Name

• Email Address

• Phone Number

• Business Name

• Billing/Shipping Address

• Payment Information (processed securely by third-party providers like Stripe or PayPal)

• Any other details you provide in forms or communications

b. Non-Personal Data

We automatically collect certain information through analytics and server logs:

• IP address

• Browser type and version

• Pages visited and time spent on our site

• Device information

• Referring/exit pages

• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Deliver, maintain, and improve our services

• Respond to inquiries and provide customer support

• Process payments and send invoices

• Communicate about your subscription or account

• Send marketing communications (with opt-out options)

• Detect and prevent fraud, abuse, or security threats

• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

• Personalize your experience

• Track usage for analytics and performance

• Improve security and detect unauthorized activity

You can set your browser to reject cookies, but some parts of the Service may not function properly without them.

4. Third-Party Service Providers

We may share your data with trusted third parties to help us operate our business, such as:

• Payment processors: Stripe, PayPal

• Hosting & CRM providers

• Marketing and analytics platforms (e.g., Meta, Google)

• Virtual Assistant platforms (for Pro clients)

• Business directory partners (if applicable)

These providers are contractually bound to safeguard your information and use it only as necessary.

5. Data Retention

We retain your data as long as needed to:

• Provide services to you

• Comply with legal and financial record-keeping requirements

• Enforce our agreements

• Resolve disputes

You may request deletion of your data, and we will honor that request unless we are legally required to retain it.

6. Data Security

We take commercially reasonable steps to protect your information through encryption, secure access, and regular audits. However, no method of electronic storage or internet transmission is 100% secure.

7. Your Rights

Depending on your location (such as the U.S., EU, or California), you may have the right to:

• Access your personal data

• Correct or update inaccurate data

• Delete your data (“right to be forgotten”)

• Opt-out of marketing communications

• Request a copy of your data

To exercise any of these rights, contact us at support@rooah.com.

8. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect personal data from children. If you believe a child has provided us personal information, please contact us and we will delete it immediately.

9. Links to Third-Party Sites

Our website may contain links to other sites we do not control. We are not responsible for the content, practices, or privacy policies of those third-party sites. We encourage you to review their privacy policies before providing any information.

10. Legal Compliance & Disclosures

We may disclose your personal information if required by law, subpoena, or if we believe it is necessary to:

• Comply with legal obligations

• Protect the safety or rights of users, Rooah!, or the public

• Prevent fraud or abuse

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The “Last Updated” date will reflect the latest version. Continued use of our services after changes indicates your acceptance of the revised policy.

We recommend checking this page from time to time.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

📧 Email: support@rooah.com
📞 Phone: 1-888-766-1888
📍 Rooah! LLC – Dover, Delaware, USA